Overview of the webinar
All organizations have problems from time to time. This program introduces a structured problem-solving approach that is data-based. Therefore, it can be used to ensure the true root cause of a problem is identified and addressed, rather than compensating for a symptom of the problem. The program will walk through a step by step process that is simple to follow and easy to implement. No special software is required.
Area Covered In The Webinar
- Problem Statement
- Data Collection
- Visual Data Analysis
- Common Cause
- Special Cause
- Solution Planning
- Solutions Implementation
Why should you attend?
This program will rely on data, not emotions for identifying problems. As such it can be used by the problem-solving team to guide them in their solution process and it can be used by senior management who review the problem solution to ensure the team has identified the root cause and not a symptom of the problem.
Who Will Benefit?
- Managers
- Supervisors
- Subject matter experts
- Team leads
- Anyone participating in a problem-solving team
About the speaker
Years of Experience: 20+ years
Ray Sheen is an experienced business leader with multiple engineering degrees. He has lead product development, engineering and technology departments in a Fortune 100 company. In addition, he has been involved in the startup of four small busines