What you'll learn?
- Conflict Styles
- Dynamics of Conflict
- Conflict Management
- Team and Group Dynamics
- Reaching Consensus
- Leadership and Conflict
- Negotiation
- Mediation
Overview of the webinar
In this webinar, participants will learn how to harness the power of conflict as leaders in their organizations. Participants will examine their own conflict styles and those they lead. In addition, the various types of conflict that exist will be looked at and strategies leaders can use to deal with conflict that can be disruptive to their organizations. Special attention will be given to conflict on teams, between departments and other outside organizations a leader may have to deal with. During the webinar, an overview of group dynamics will be presented and how this affects the likelihood of conflict on work teams. While conflict can be destructive, it also has benefits. It is these benefits that leaders must tap into in order to create high performing teams. Finally, participants will learn leadership strategies in dealing with conflict in their organizations. Various techniques will be presented to help leaders negotiate, resolve and manage conflict.
Why should you attend?
Leaders face conflict on a regular basis when directing teams, managing change and communicating within and outside their organizations. After attending this webinar, participants will understand that conflict is a natural part of life and that leadership requires conflict-competent leaders that are able to manage and resolve conflict. Conflict management is a core competency of being a leader
This webinar is for leaders at all levels of an organization. In particular it is directed at emerging leaders that are dealing with conflict and decision-making. In addition this webinar will benefit any employee or team member that is hoping to be in leadership one day or for individuals that need practical skills to deal with conflict in their organizations.
Who Will Benefit?
- Human Resource Managers
- Project Managers
- Team Leaders
- Mid-Level Managers
- Health Care Staff
- Team Members
About the speaker
Years of Experience: 12+ years
Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Se