Overview of the webinar

The EEOC requires that employers receiving a complaint, or otherwise learning of alleged harassment in the workplace, to “investigate promptly and thoroughly…take immediate and appropriate corrective action by doing whatever is necessary to end the harassment, make the victim whole by restoring lost employment benefits or opportunities, and prevent the misconduct from recurring”.  That’s a tall order to ensure a just and fair handling of a harassment complaint - an essential order that all organizations are required, by law, to follow. The investigation process is, perhaps, the most critical element in dealing with harassment.  In cases that have gone to court it is often due to inadequate or absent investigations of complaints.  Do you know how to conduct an investigation?  This program will cover the intricacies of conducting a harassment investigation. 

Area Covered In The Webinar

  1.  To determine if  an investigation is necessary
  2. To discuss  the steps of an investigation
  3. To explore the intricacies of interviewing the accuser, accused and witnesses
  4. To differentiate between a formal and informal investigative procedures
  5. To determine credibility of all interviewees
  6. To  draw conclusions following an investigation
  7. To list necessary elements in writing the  formal report outlining the investigation

Why should you attend?

The investigation is essential in determining the validity of a complaint of protected class harassment and bullying. Conducting a fair and impartial investigation diminishes liability, and can decrease further misconduct by preventing it from becoming pervasive.  The investigation may serve to minimize damages paid to the complainant. The institution demonstrates its commitment to the prevention and intervention of the misconduct resulting in less harassment, discrimination and other forms on misconduct on campus.  By conducting its own investigation, the institution may avoid an investigation by another agency such as the EEOC. An investigation is required to help ensure a safe and healthy organizational climate.

Anyone who conducts an investigation must be trained in how to do so.  Merely having the experience of conducting investigations without having been taught the art and science of the process is not enough. When your organization ensures it is investigator is trained in how to conduct investigations,  it demonstrates its commitment to prevention of harassment to the Court or outside agency.

About the speaker

Dr. Susan Strauss

Years of Experience: 25+ years

Dr. Susan Strauss RN Ed.D. is a national and international speaker, trainer and consultant. Her specialty areas include education and workplace harassment, discrimination and bullying; organization development, and management/leadership development.